Testimonials
Following are a testimonials from a few of our satisfied customers.
Azek Deck
Dear Bob:
Along with completing your customer survey, we wish to further express our thanks and appreciation for your assistance and for taking on our deck project. We knew we wanted to replace our old deck but had no particular contractor in mind for the job. However, while shopping for a gazebo at Kloter Farms, we came across one of your workers, Herbie, finishing up the observation deck behind their new offices. We so admired his handiwork and his enthusiasm for Azek decking, that we asked for his business card. He gave us an American Deck pamphlet and-info which led us to you.
Your professionalism and no-pressure presentation was refreshing. Although we had a basic plan in mind, we greatly appreciated your helpful suggestions and ideas. Looking through your book of completed projects and reading testimonials from satisfied customers really impressed us. We did some checking around and felt that no other contractor had as much experience working with Azek as you. The fact that Kloter Farms, a company known for its own quality workmanship, hired you to build decking for their site also contributed to our decision to move forward with American Deck. John Wrobleski built us an amazing deck which exceeded our expectations. His workmanship, creativity and attention to detail were most impressive. We appreciated his dedication to quality, his hard work and all the hours, days and weeks he put into completing the job. He is a true asset to your company and a fine representation of professionalism at work.
We would be remiss if we neglected to acknowledge our-thanks to your wife for handling the permit for the pavilion in our absence. It was so kind of her to do and it was a perk that really helped us out and meant a lot to us.
The entire process could not have gone more smoothly. It was a real pleasure to work with you, Mary and John. We look forward to many years of enjoyment on our beautiful new low-maintenance deck. Please feel free to use us as a reference to any prospective customers looking for input. We will surely recommend you to friends and family.
Sincerely,
Norma Vernon, Connecticut
Deck Project
American Deck,
Superb Job. Incredibly nice finish work. Attention to detail. Delivered on promises. Actually values customer service. Would recommend highly.
Thanks,
Terry, Hartford, Connecticut
Deck Project
Although I wasn't living in residence while work was in progress, I was constantly in touch with procedure. I give Bob Ottersen my highest praise. He was delightful to work with.
Thanks,
Mary, Clinton, Connecticut
Deck Project
We love our deck - Thank you. The quality of workmanship by your crew has gone beyond our expectations. It is evident that your employees truly care about the quality of the product they are creating and that is truly rare these days. Please thank Brian for us and let him know how impressed we are with his work and professionalism.
P.S. We referred you to our neighbors Joe and Lou-Ann. Regards,
Sarah, Durham, Connecticut
Deck Project
Loved working with Bob who answered questions and concerns quickly. Also thought work crew was very knowledgeable, friendly, and professional.
Thanks.
Tim, West Hartford, Connecticut